- FREE DOMESTIC SHIPPING ON ALL ORDERS -

RETURNS

We strive to exceed your expectations by thoughtfully crafting our products with the freshest ingredients. If by any chance you are not in love with your order, fear not, we will work with you to ensure your complete satisfaction. 

Please follow these steps for a full refund:

  • Email our customer service team at customerservice@nuanatural.com within 30 days of receiving your order
  • Provide the order number and name of the product you would like to return
  • Ship the item back to the following address:
Nua Natural Co
P.O. Box 5630
Pittsburgh, PA 15207
 
  • Your account will be credited within 10 business days of receipt of the product through the same payment method you used on the original purchase

EXCHANGES

We are happy to exchange a product if you prefer to try something else.  

Please follow these steps for an exchange:

  • Email our customer service team at customerservice@nuanatural.com within 30 days of receiving your order
  • Provide the order number and the name of the product you are sending back
  • Provide the name of the product you would like in exchange
  • We will email you a return shipping label to be placed on the box of the product you are returning
  • We will send you your exchanged product within 10 business days of receipt of the original product